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ai squared statement on security

Hi folks,
As some of you know, GW Micro apparently got hacked. This happened after they joined with AI Squared. We see stories in the news about breeches all the time, but this is an apparent breech against an assistive technology company. AOI Squared is asking for your help, and they released this statement today. If you know anything, please contact them.


Ai Squared customers, assistive technology users, and fellow members of the blind and visually impaired community,

Normally, you hear me talking about the products that Ai Squared produces. Today, I come to you with a completely different message. As you may be aware, in the early morning hours of Friday, January 16th, Ai Squared was the victim of a cyber-attack.

First, we want to be clear about exactly what happened and what data has been exposed.

A user was able to crack an internal password and used that password to gain access to systems in our Indiana office. Through this crack the user was able to upload a modified version of the GW Toolkit used in Window-Eyes App Central. This version of GW Toolkit broadcast some unfortunate messages mainly to users who were automatically updating their Window-Eyes apps. Once we discovered what was happening, we immediately shut down external updates to apps and replaced the hacked version with a fix. Approximate exposure time was four hours and we think the number of users exposed to the messages was minimal.

Unfortunately, the hacker then exploited another password hack that gave them access to one of our databases. The database in question held only partial transaction records for online purchases of Window-Eyes and related products. Since we do not store complete credit card information anywhere in our systems, we are confident that there has been no breach of financial data. In addition we are monitoring our systems for unauthorized use of any previously issued serial number information.

To reiterate, the hacker gained access to the GW Toolkit and a database containing a list of online purchases. We have no evidence that they gained access to financial/credit card data nor did they access our complete customer database.

Here are the steps we’ve taken in the last few days:

We have contacted all the users who have been affected by the intrusion to alert them as to what happened. While we don’t believe they will be adversely affected, it’s our responsibility to let them know what occurred.
We have changed all passwords that have access to any and all of our internal data. We continue to conduct audits to look for other potential security holes.
We have disabled any updates to App Central until further notice.
We have reported this data breach to the appropriate authorities. Rest assured that they are taking this very seriously and have launched an investigation.

On a personal note: As we are all aware, the blind community faces enough challenges to access and employment. These attacks have added to that barrier by disrupting our business and the productivity of individuals affected. We believe that the perpetrator of these attacks is, in fact, a member of our own blind and low vision user community. We call on our community to help bring them to justice. Should you have any information, please email us at tips@aisquared.com before another company in the assistive technology industry is affected. Let’s work together to stop this type of criminal misbehavior in our own community and continue building strong connections among assistive technology users.

Thank you,

Jeremy Curry

Director of Product Management

Ai Squared

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AI Squared statement on security breech

I am passing the following info along from AI Squared formerly GW Micro.


Dear Window-Eyes Users,

First we want to apologize for the unfortunate messages that some of you may have seen this morning. We wanted to take a minute to address what happened and explain how we plan on preventing this in the future.

We released App Central in 2008 as a central repository for Window Eyes Apps, documentation and related resources. App Central was built as a community resource, from the beginning we wanted all Window-Eyes users to be able to contribute and benefit from each others efforts. We’re proud of what we accomplished – App Central today contains over 299 apps and more are added all the time.

Sometime early this morning a user with familiarity with Window-Eyes and the App Central environment breached out security and posted an update to GW Toolkit. Users who downloaded the update were exposed to some unfortunate messages. Our analysis shows that no permanent changes were made to your Window-Eyes installation and, if you update to GW Toolkit version 8.5.9 the problems you may be experiencing should be resolved. Instructions on how to manually update your Apps is at the following KB article www.gwmicro.com/kb2062

We have changed passwords and security on our systems that run App Central and we’ve turned off developer updates to apps for the time being. In the next few days we’ll be performing an internal security audit to determine what steps we can take to prevent something like this from happening again.

Rest assured that we take security seriously and we’ll be implementing these steps in a logical, ordered fashion.

Once again, our apologies and thank you for your patience on this matter.

The Ai Squared Team

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Window-Eyes 9 is now available!

Experience What the New Window-Eyes 9 Has to Offer!

Window-Eyes 9 is now available and offers a variety of awesome features including many ways to make your life easier such as the all-new web support. Read on to learn how Window-Eyes 9 will enhance your web browsing experience, enable better communication with colleagues, friends, and family; and make you a more productive professional, student, or home user.

The amazing new features, include:

Greatly improved web support in Internet Explorer (IE) and Firefox

• Support for ARIA and HTML 5 providing access to the latest web accessibility technologies

• Support for dynamic web pages for first-class access to websites

• Intelligent web support that uses smart algorithms to ensure accurate screen reading

• New innovative and robust web table support that is the best in the industry

Enhanced ease of use and convenience features

• Easy to use tool for enhanced text selection, copying, and formatting retention in IE

• Read websites in IE using the keyboard to control the mouse

• Access and read columns accurately in IE when using the mouse

• Interact with sighted friends, family, and co-workers while browsing the web because what you see is what you read

• Improved responsiveness, making you more efficient and productive

• Auto-recovery tool allows for greater independence – if another program causes Window-Eyes to stop responding, users may restart Window-Eyes by pressing a hot key

New compatibility support for popular software programs

• Better support for Microsoft Office Web Apps for enhanced productivity

• Window-Eyes now offers QuickBooks for Windows support (thanks to the partnership between My Blind Spot and Ai Squared)

• Outlook meeting request enhancements to improve efficiency in the workplace

• Google Docs, Google Slides, and Google Charts support to help share documents with teachers, students, colleagues, and anyone using these Google services

• MathPlayer support enabling the first and best possible access to math in Microsoft Word

Even better out-of-the-box experience

• Improved support for MSAA, which creates a better out-of-the-box experience in programs like Windows Media Player

• Improved support for the native Outlook calendar

• Preliminary support for Windows 10

SMAs are back

Our Software Maintenance Agreements (SMA) are back. If you are using the latest version of Window-Eyes, order an SMA and get the next 2 upgrades of Window-Eyes for a special price.. If you already have an SMA, your Window-Eyes 9 disc should be arriving very soon.

Download your upgrade

If you have purchased a Window-Eyes 9 upgrade, you can download it at www.gwmicro.com/upgrade or activate the Check for Updates option in the Help menu.

Try Window-Eyes

Anyone using the English version of the retail version or the Window-Eyes Offer for Users of Microsoft Office can download and use Window-Eyes 9. For anyone who has a valid license of Microsoft Office 2010 or higher, Window-Eyes can be downloaded for free at www.windoweyesforoffice.com. If you haven’t tried Window-Eyes in a while, give Window-Eyes 9 a try for free today!

Order your upgrade or SMA today!

Call us today at (802) 362-3612 or email us at sales@aisquared.com to place your order.

Non-English versions are released after the English one, so check with your local dealer for availability in your language. For those outside of the U.S., contact your local dealer.

The Ai Squared Team

Aaron Smith

Web Development * App Development * Product Support Specialist

Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * www.aisquared.com

To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai Squared Technical Support Team.

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Live Journal, whats up?

Hi folks,
So over the Christmas holiday, and quite a lot during December, Live MJournal’s E-mail facility was down. Between a note taking app with the phone, and some slight editing via PC, I wrote the following. Right now, everything is working, but I think we all as a whole should write to live journal to get this fixed for everyone. I couldn’t post by E-mail, and they said they could post. Then a bunch of posts showed up and things are working once again. Here’s the letter.


Alright, here’s my issue. LiveJournal, a blogging platform, allows people to send via email through an alias that is set up with their username. For example, my username is Jrimer80. So with a couple of symbols, as well as a specific formatted email address, everyone can post to this particular platform via email. I’m not giving the specifics, but suffice it to say, it is something that is possible. I have used it with very few issues and occasionally, it has stopped working and I don’t expect it to be perfect.

The longer the short of it is, this specific platform has not been working right for a while. On January 1, 2015, I found two posts at 3:29 AM. They were the playlist from the prior week’s program, as well as the post dealing with that week’s program. I had posted it on Sunday or Monday, and Tuesday of that particular week respectively. On the 2nd, I had posted a couple of posts, and it posted right away. Now, it is back to not posting. I did post something on the blog in regards to this fact. I also, opened another ticket.

The problem is, I have to open a ticket every time this issue occurs. This is not very fair. It is been working for the longest time, and I do expect occasional issues, but issues like this, and it’s repeated, that is not fair to the blogging community who uses the service. Occasionally, I would get an email saying that there was a delivery issue, most of the time I don’t get anything. I maintain three different blogs. My main one which is user name above, my network feed, and 98.6 the mixes blog. That is not fair to me.

wordPress does not have these issues, in fact, they have a script that you must run every time you post via email. By the looks of it, they have even tightened it up so that you can only post from registered accounts, to prevent spam. That is a good thing, but it is more work. You have to remember to run the script every time you send an email to the particular email address.

The problem I have with this approach is twofold. First, you have to send an email to the specified email address which you have to put into WordPress. I would recommend something that is hosted on your domain. Since I host through my own website, I would set up an email address specific to posting and I would make sure that it is not a public email address. Next, you would send it to that particular email address. You would allow ample opportunity for that mailbox to receive the message. It must have popped three capabilities.

Next, after sending an email to that address, you must run the particular script. The location of this particular script, is in the WP–admin directory of your WordPress installation. If everything works, it would post correctly. It is quite complex.

LiveJournal, it is time to fix your service. I really love the fact that I can post via email. Your app is truly in accessible to the blind and visually impaired. WordPress has no app to my knowledge, and I have three of those blogs as well. I think I might’ve dwindled down to two. The point is, I have quite a number of blogs, and each one serves their own purpose. Please look into why your service is having so many issues with email, because people like myself do use it. Do I have to pay to get email working properly? It’s not enough for me that is worth the pain price. I should not have to pay for sending email to my blog. I haven’t had to in the past, I hope I don’t have to now. This is absolutely ridiculous. I don’t understand what seems to be the issue. If anyone else is having issues, might I suggest opening a ticket as well. The more tickets that are open the more that they might look at this more seriously. In the meantime, continue to expect major delays when posting via email.

I can post via the app, however,I find it a little bit difficult. The add button to add the post is not all that accessible, and there are too many unlabeled buttons. My technology podcast has covered live journals inaccessability and I am willing to provide them a link to that if needed. I hope LiveJournal can fix their stuff, they’ve got a lot that other blogging platforms don’t have, and I enjoy there service. These issues should be minimal, and if they are charging for E-mail posting now, they should say so. This is not fair for those who use the service. Thoughts are welcome.


Is anyone else having issues with E-mail delivery? Have you opened a ticket? Have multiple journals like i do? I’m curious on your thoughts. E-mail is the most accessible thing we have. The site is good, but who wants to log on to the site every time you want to post? If you have multiple accounts, why wuould you want to log in to all of them? Have fun.

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tech 208 is now here!

We have a catchup of Security News, and a Balot game Herbie was with me as I learn how to play. Thats today’s podcast. Go get it off the RSS feed.

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Window-Eyes 9.0 beta 3 is now available!

Ai Squared releases
Window-Eyes 9.0 Beta 3

Window-Eyes 9.0 Beta 3 continues to enhance the all-new web support

FORT WAYNE, IN (December x, 2014) – Ai Squared, the maker of ZoomText, sitecues, and Window-Eyes is hard at work providing yet another public beta of the highly anticipated release of Window-Eyes 9.0. Based on feedback, Ai Squared is happy to announce many improvements since Beta 2, including stability enhancements, bug fixes, and more robust support for Internet Explorer, Mozilla Firefox, and Thunderbird. For a complete list of all changes between Window-Eyes 9.0 Beta 2 and Window-Eyes 9.0 Beta 3, read through the readme found in the Window-Eyes Help menu, or at www.gwmicro.com/Window-Eyes/Beta.

Download the latest public beta of Window-Eyes 9.0 can take advantage of the innovative new features below:

1. Greatly improved web support in IE and FF

• Support for ARIA and HTML 5

• Support for dynamic web pages

• Intelligent web support that uses smart algorithms which ensure proper screen reading

• New innovative and robust web table support that’s the best in the industry

2. Enhanced ease of use and convenience features

• Easy to use tool for enhanced text selection, copying and format retention in IE

• Keyboard access to mouse movements for reading in IE. Properly reads column text

• Easily interact with sighted friends, family, and co-workers while browsing the web as each line that is read is what is seen visually

• Improved responsiveness making you more efficient and productive

• Auto-recovery tool that enables users to restart Window-Eyes at the press of a hot key if another program causes it to stop responding

3. New compatibility support for popular software programs

• Better support for Office Web Apps

• QuickBooks for Windows support

• Outlook meeting request enhancements

• Google Docs, Google Slides, and Google Charts support

• MathPlayer support

4. Even better out-of-the-box experience

• Improved support for MSAA, which creates a better out-of-the-box experience in programs like Windows Media Player

• Improved support to the native Outlook calendar

5. Preliminary support for Windows 10

6. Greatly improved web support in IE and FF

• Support for ARIA and HTML 5

• Support for dynamic web pages

• Intelligent web support that uses smart algorithms which ensure proper screen reading

• New innovative and robust web table support that’s the best in the industry

7. Enhanced ease of use and convenience features

• Easy to use tool for enhanced text selection, copying and format retention in IE

• Keyboard access to mouse movements for reading in IE. Properly reads column text

• Easily interact with sighted friends, family, and co-workers while browsing the web as each line that is read is what is seen visually

• Improved responsiveness making you more efficient and productive

• Auto-recovery tool that enables users to restart Window-Eyes at the press of a hot key if another program causes it to stop responding

8. New compatibility support for popular software programs

• Better support for Office Web Apps

• QuickBooks for Windows support

• Outlook meeting request enhancements

• Google Docs, Google Slides, and Google Charts support

• MathPlayer support

9. Even better out-of-the-box experience

• Improved support for MSAA, which creates a better out-of-the-box experience in programs like Windows Media Player

• Improved support to the native Outlook calendar

10. Preliminary support for Windows 10

Customers should refer to the announcement of Window-Eyes 9.0 Beta 1 at www.gwmicro.com/beta for more information regarding all of the amazing new features.

Window-Eyes 9.0 Beta 3 can be downloaded now at www.gwmicro.com/beta!

SMAs are back! Ai Squared is also proud to announce the return of the Window-Eyes Software Maintenance Agreement (SMA)! Customers who own the latest version of Window-Eyes can now purchase a 2-count SMA to ensure their software is always up-to-date.

Take advantage of the special upgrade offer! For customers who don’t own the latest version of Window-Eyes or have an active SMA, they may purchase the upgrade to Window-Eyes 9.0 now. For customers who purchase the upgrade before it is released, they will receive $50 off of the upgrade price, so order today before this special offer ends! Customers in the United States can get all pricing information at www.gwmicro.com/catalog. Those outside of the United States should contact their local dealer for pricing. Find your local dealer at www.gwmicro.com/dealers.

Currently, the public beta is available in English-only. Anyone using the English version of the retail version or the Window-Eyes Offer for Users of Microsoft Office can download and use the public beta. For anyone who has a valid license of Microsoft Office 2010 or higher, Window-Eyes can be downloaded for free at www.windoweyesforoffice.com. If you haven’t tried Window-Eyes in a while, give Window-Eyes 9.0 Beta 3 a try for free today!

To download Window-Eyes 9 Beta 3, select the download button below. For questions or comments, please contact Ai Squared at (802) 362-3612 or via email at sales@aisquared.com.

___

About Ai Squared: Ai Squared (www.aisquared.com) has been the worldwide leader in assistive technology solutions for people who are visually impaired for over 20 years. The product line is available in over 20 languages and sold in 45 countries through a network of over 350 global distributors. Ai Squared’s screen magnification and screen-reading products dramatically improve a computer’s usability and friendliness for users who are blind or low vision, raising their level of productivity, satisfaction, and independence. The family of Ai Squared products includes ZoomText, ZoomText Large-Print Keyboard, ZoomText ImageReader, ZoomText Mac, Window-Eyes, sitecues, the ZoomReader iOS app, and the ZoomContacts iPad app.

Aaron Smith

Web Development * App Development * Product Support Specialist

Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * www.aisquared.com

To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai Squared Technical Support Team.

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serotek update: the truth hurts

Hi folks,
As part of podcast 207 which I recorded through the past month, we now learn more about Serotek’s decisions. It had nothing to do with the work that was being done except for one thing which the company wanted to change to make the company better moving forward. In their recent podcast which was just released this past week, the former CEO and co-founder Mike Calvo really laid down the line.

He was talking more about the technical support the company graceously was offering. In a way, it was a good thing, but in a way, they were never designed to offer the support they graceously provided their customers. In this podcast, he discusses the fact that support is changing, and I know personally, people are going to be upset about it.

Something else which really made the wheels turn at Serotek, was the fact that they were going to pay back some money they withheld because they needed to at the time. This next year, they were going to pay back in a way the money employees were not paid when they had to take paycuts. I think that they should have taken this, but as we learn, several different members were going to do other things anyway. I envite you to check out SeroTalk Podcast 221: The Good, The Bad, the Future as they discuss these important changes. The truth about their support may hurt you, but it is the honest truth. I’ll talk about my thoughts in a future podcast, but this will do for now. I also want to relisten to the program and then tape right after it. I do have an idea what I would like to talk about, but want to have it fresh. Do leave your thoughts about the cast in the comments, and if you want to air them on the podcast, get in touch and I’ll see what I can do. I hope by passing this along, everyone can be informed, and make their own decisions.

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You Better Watch Out, You Better Not Click: Holiday Movie Threats – Security News – Trend Micro USA

You Better Watch Out, You Better Not Click: Holiday Movie Threats – Security News – Trend Micro USA.

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Tech podcast 207 is now available!

Hi folks,
Last night, the network released the last podcast of 2014. On it, some Serotek news, other odds and ends, and we’ll have other stuff as well. We hope you enjoy what you hear. Happy holidays from all of us and we’ll have more podcasts next year!

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Window-Eyes 9.0 beta 2 now available!

From Friday’s E-mail. This is good news.


Window-Eyes 9.0 Beta 2 continues to enhance the all-new web support

FORT WAYNE, IN (December 5, 2014) – Last week, Ai Squared, the maker of ZoomText, sitecues, and Window-Eyes announced the highly anticipated release of Window-Eyes 9.0 Beta 1. Ai Squared is proud to announce the second public beta of Window-Eyes 9.0. Based on feedback, we’re happy to announce many improvements since Beta 1, including stability enhancements, bug fixes, and more robust support for Mozilla Firefox and Thunderbird. For a complete list of all changes between Window-Eyes 9.0 Beta 2 and Window-Eyes 9.0 Beta 1, read through the readme found in the Window-Eyes Help menu, or at www.gwmicro.com/Window-Eyes/Beta.

Downloading the latest public beta of Window-Eyes 9.0 lets you take advantage of innovative new features, including:

1. Greatly improved web support in IE and FF

• Support for ARIA and HTML 5

• Support for dynamic web pages

• Intelligent web support that uses smart algorithms which ensure proper screen reading

• New innovative and robust web table support that’s the best in the industry

2. Enhanced ease of use and convenience features

• Easy to use tool for enhanced text selection, copying and format retention in IE

• Keyboard access to mouse movements for reading in IE. Properly reads column text

• Easily interact with sighted friends, family, and co-workers while browsing the web as each line that is read is what is seen visually

• Improved responsiveness making you more efficient and productive

• Auto-recovery tool that enables users to restart Window-Eyes at the press of a hot key if another program causes it to stop responding

3. New compatibility support for popular software programs

• Better support for Office Web Apps

• QuickBooks for Windows support

• Outlook meeting request enhancements

• Google Docs, Google Slides, and Google Charts support

• MathPlayer support

4. Even better out-of-the-box experience

• Improved support for MSAA, which creates a better out-of-the-box experience in programs like Windows Media Player

• Improved support to the native Outlook calendar

5. Preliminary support for Windows 10

6. Greatly improved web support in IE and FF

• Support for ARIA and HTML 5

• Support for dynamic web pages

• Intelligent web support that uses smart algorithms which ensure proper screen reading

• New innovative and robust web table support that’s the best in the industry

7. Enhanced ease of use and convenience features

• Easy to use tool for enhanced text selection, copying and format retention in IE

• Keyboard access to mouse movements for reading in IE. Properly reads column text

• Easily interact with sighted friends, family, and co-workers while browsing the web as each line that is read is what is seen visually

• Improved responsiveness making you more efficient and productive

• Auto-recovery tool that enables users to restart Window-Eyes at the press of a hot key if another program causes it to stop responding

8. New compatibility support for popular software programs

• Better support for Office Web Apps

• QuickBooks for Windows support

• Outlook meeting request enhancements

• Google Docs, Google Slides, and Google Charts support

• MathPlayer support

9. Even better out-of-the-box experience

• Improved support for MSAA, which creates a better out-of-the-box experience in programs like Windows Media Player

• Improved support to the native Outlook calendar

10. Preliminary support for Windows 10

Customers should refer to the announcement of Window-Eyes 9.0 Beta 2 at www.gwmicro.com/beta for more information regarding all of the amazing new features.

Window-Eyes 9.0 Beta 2 can be downloaded now at www.gwmicro.com/beta!

SMAs are back! Ai Squared is also proud to announce the return of the Window-Eyes Software Maintenance Agreement (SMA)! Customers who own the latest version of Window-Eyes can now purchase a 2-count SMA to ensure their software is always up-to-date.

Take advantage of the special upgrade offer! For customers who don’t own the latest version of Window-Eyes or have an active SMA, they may purchase the upgrade to Window-Eyes 9.0 now. For customers who purchase the upgrade before it is released, they will receive $50 off of the upgrade price, so order today before this special offer ends! Customers in the United States can get all pricing information at www.gwmicro.com/catalog. Those outside of the United States should contact their local dealer for pricing. Find your local dealer at www.gwmicro.com/dealers.

Currently, the public beta is available in English-only. Anyone using the English version of the retail version or the Window-Eyes Offer for Users of Microsoft Office can download and use the public beta. For anyone who has a valid license of Microsoft Office 2010 or higher, Window-Eyes can be downloaded for free at www.windoweyesforoffice.com. If you haven’t tried Window-Eyes in a while, give Window-Eyes 9.0 Beta 2 a try for free today!

___

About Ai Squared: Ai Squared (www.aisquared.com) has been the worldwide leader in assistive technology solutions for people who are visually impaired for over 20 years. The product line is available in over 20 languages and sold in 45 countries through a network of over 350 global distributors. Ai Squared’s screen magnification and screen-reading products dramatically improve a computer’s usability and friendliness for users who are blind or low vision, raising their level of productivity, satisfaction, and independence. The family of Ai Squared products includes ZoomText, ZoomText Large-Print Keyboard, ZoomText ImageReader, ZoomText Mac, Window-Eyes, sitecues, the ZoomReader iOS app, and the ZoomContacts iPad app.

Aaron Smith

Web Development * App Development * Product Support Specialist

Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * www.aisquared.com

To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai Squared Technical Support Team.

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tech podcast 206 is now up

Hi folks,
Podcast 206 is now on our RSS feed. A long time person makes an appearance, two segments worth. Consumer reports articles I bring up, and we also have our contact info. Hope you enjoy!

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Window-Eyes 9.0 beta 1 is now available

Hi folks,
Here is some news in regards to Window-Eyes 9.0 beta 1. I’ve got it installed and it is very snappy, and I like what they have done.


Nov-24-2014

If you’re subscribed to the Guess What podcast feed, you’ll automatically receive this Guess What in MP3 format.? Check out www.gwmicro.com/podcast for more information.? If you want to download the MP3, read this article online, or view more Guess What articles (when they are released), please visit www.gwmicro.com/beta.

Enjoy!

Welcome to Ai Squared’s Guess What series, an introductory look at the highly anticipated release of Window-Eyes 9.0 Beta 1.

Today is the day that you have all been waiting for!? Today is the day that you get access to all-new web support from Window-Eyes! You get access to ARIA, HTML 5, dynamic web pages, improved responsiveness, intelligent web support, the best table support on the web, mouse-reading in Internet Explorer, auto recovery, QuickBooks, Google Docs, and preliminary support for Windows 10!

But, before we discuss how to get Window-Eyes 9.0 Beta 1, there are a few important details you need to know about the new version, including both technical and pricing information.? First, let’s cover the technical details.

What operating systems will Window-Eyes 9.0 Beta 1 support?? It will continue to support all Windows operating systems starting with Vista and above, including preliminary support for Windows 10. While you may still install Window-Eyes on Windows XP, Ai Squared will not be able to provide technical support for Windows XP.? Since Windows XP is no longer supported by Microsoft, we have not tested it with Window-Eyes 9.0 Beta 1, so install it on XP at your own risk.

If you are running Window-Eyes 8.x, you can install Window-Eyes 9.0 Beta 1. Remember that you can download a FREE full functioning copy of Window-Eyes if you have Microsoft Office 2010 or higher at www.windoweyesforoffice.com.

If you purchased a brand new copy of Window-Eyes version 8.4 today or after today, you will receive the 9.0 upgrade at no additional charge.? If you are eligible for the upgrade either because of a purchase or an earlier SMA, you will automatically receive the upgrade via electronic download as soon as it is available. You will also receive the new version on CD.? For a complete list of all new features in Window-Eyes, you can find them in the Readme in the Help menu of Window-Eyes 9.0 Beta 1.

Find out all of the pricing information and other details by going to www.gwmicro.com/beta.? Additionally, you may contact Ai Squared at (802) 362-3612. Orders will be shipped on a first-come, first-served basis, so make sure to place your order today!? Please note that Window-Eyes 9.0 Beta 1 is only available for English copies.

And now, for the moment you have all been waiting for, you can download Window-Eyes 9.0 Beta 1 starting now at www.gwmicro.com/beta!

Aaron Smith

Web Development * App Development * Product Support Specialist

Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825

260-489-3671 * www.aisquared.com

To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai Squared Technical Support Team.

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Serotek making changes, podcasts are unknown

Hi folks,
I was tipped off via Philmore Productions about eledged firings that took place at the Serotek corporation, makers of the Socializer, SamNet, and their flagship products SATOGO and their screen reader. While messages were posted via Philmore, I was careful to indicate on the pre message that I didn’t know what was going on. Blind Bargains posted Serotek Releases Statement, Says the Best is Yet to Come which links to Serotek’s blog and tells everything on what is up. This post entitled: Serotek Loses 5, Future of Company in Doubt initially indicated that the 5 mentioned were fired, and later updated to indicate that they resigned. Apparently, they were offered other positions dealing with the podcast network they developed, among other things. Nobody really knows what has happened, but companies sometimes need to restructure their efforts.
People probably talked about GW Miicro closing its doors, but we ended up learning that AI Squared and GW Micro teamed up which could be a good thing. People should not just jump to conclusions like what I’ve heard on the phone lines. I heard that Serotek may have felt the heat in regards to the NVDA software by NV Access but apparently that isn’t the case. I think we should relax and see what is going to happen before we say that Serotek is done for. We just don’t need to do that.
I’ve not used their products much, I did try SA to go, but never tried their flagship product at all. I hear it is a good product, and I’m not going to sit here and bash something that people are using and that is working. Just like NVDA, I am not going to bash that piece of software, although, one person I know has had bad luck with it. That doesn’t make it bad, different PC’s are going to take it different. Lets see what will happen with Serotek, and hopefully we’ll see what types of products they are going to come out with.

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Technology podcast 205 is now available!

Podcast 205 is now available on our RSS feed and some strong language and descriptions of sex is in this cast. Go and get it and enjoy the show!

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The Laborers Who Keep Dick Pics and Beheadings Out of Your Facebook Feed

A lot of tech news is your typical review, or typical question and answer type of thing. In Wired Magazine this month, there is an article entitled: The Laborers Who Keep Dick Pics and Beheadings Out of Your Facebook Feed and it is not pretty. Lets just take one section which really got me going from this article.


“Nearby, in a shopping mall, I meet a young woman who I’ll call Maria. She’s on her lunch break from an outsourcing firm, where she works on a team that moderates photos and videos for the cloud storage service of a major US technology company. Maria is a quality-assurance representative, which means her duties include double-checking the work of the dozens of agents on her team to make sure they catch everything. This requires her to view many videos that have been flagged by moderators.

“I get really affected by bestiality with children,” she says. “I have to stop. I have to stop for a moment and loosen up, maybe go to Starbucks and have a coffee. She laughs at the absurd juxtaposition of a horrific sex crime and an overpriced latte.

Constant exposure to videos like this has turned some of Maria’s coworkers intensely paranoid. Every day they see proof of the infinite variety of human depravity. They begin to suspect the worst of people they meet in real life, wondering what secrets their hard drives might hold. Two of Maria’s female coworkers have become so suspicious that they no longer leave their children with babysitters. They sometimes miss work because they can’t find someone they trust to take care of their kids.

Maria is especially haunted by one video that came across her queue soon after she started the job. “There’s this lady,” she says, dropping her voice. “Probably in the age of 15 to 18, I don’t know. She looks like a minor. There’s this bald guy putting his head to the lady’s vagina. The lady is blindfolded, handcuffed, screaming and crying.

The video was more than a half hour long. After watching just over a minute, Maria began to tremble with sadness and rage. Who would do something so cruel to another person? She examined the man on the screen. He was bald and appeared to be of Middle Eastern descent but was otherwise completely unremarkable. The face of evil was someone you might pass by in the mall without a second glance.

After two and a half years on the cloud storage moderation team, Maria plans to quit later this year and go to medical school. But she expects that video of the blindfolded girl to stick with her long after she’s gone. “I don’t know if I can forget it,” she says. “I watched that a long time ago, but it’s like I just watched it yesterday.”


Lets talk about this a minute. Some bald guy putting his head in some girl who may be 15-18 can be a serious problem. If you do that on your own time, thats your business. You take a video, thats your business. Putting that on the Internet becomes a problem. I want to thank people like Maria who tirelessly put their lives on the line to filter out things that may be questionable and against the law. Its a tough job, and someone unfortunately has to do it. Here’s the thing. I can’t speak about myself, but one thing I did wonder was whether these things had any audio. If it did, then it would be just as bad, because the woman or girl clearly didn’t want anything, and that is technically against the law. I hope justice was done, if at all possible. I also wonder if they turn these videos over to the police to see if any crime is committed? Tech is not pretty. Take a look at the article in full, and comment if you wish.

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review of the new intel driver update 2.0

Hi all.
This is primarily for the geeks out there but for those that update their stuff you will have been used to the activex control for intel made by system requirements lab.
Have you struggled through activex installs, running internet explorer in admin mode just to use it?
Had trouble with non detected or wrongly detected devices?
Well this is for you, its the brand new brouser indipendant intel driver update 2.0.
Sporting such features as zipping all your drivers into 1 big file and downloading.
You can choose old or new drivers.
you can even schedual automatic downloads.
You can detect and go its all at your fingertips.
Go and get it today.
Well almost.
The little add aside here is what to expect.
1. google intel driver update
Open intel driver update.
2. click the link to download driver update.
3. run the driver update installer and follow through the standard licence install and then launch.

This is where it gets tricky.
Access wize a lot of the view info is missing, the program displays inside a semi web graphic window.
Firstly settings.
Don’t bother, there is a combo box which surprise is inaccessible and 5 unlabled radio buttons which are no use to you.
Next is a view latest drivers button.
Now unless chrome was not configured or my feed settings in ie were wrong I got an error about a feed which is not complete and a lot of junk came out.
3. driver finding.
There are 3 buttons to do this.
1, find drivers.
This does nothing at least in nvda.
2. manually find drivers.
Clicking this or any manual will get you to the download centre eventually.
there is a go online button to click which will go to the centre to once that button is clicked.
You will want to find the button which has a list box round it and says recommended auto detect drivers.
hitting it, you assumedly get a progress bar but guess what its inaccessible.
wait and wait for about 5 minutes, tab round eventually you will get a page which says latest or older.
You can download old versions of drivers or latest drivers ofcause latest is recommended.
There is a select button for another product which just dumps you at the home screen again.
There is a select all button which is what you want.
There are blank space, graphics and pains all over the place which are unreadable.
I assume this is to select individual components but I am to lazy to fire up supernova.
hen again, nvda sometimes detects stuff supernova can’t.
Eventually you will get several checkboxes which are checked which is good because you don’t know what they are anyway.
There is a download button and a unlabelled brouse button however unless you are an xp user or a user that has a custom download location then it goes in a folder in your downloads of your user account.
Next hit download.
There will be a progress bar.
once its done go to your downloads folder as you normally would.
in there is a folder called intel components.
In there is something like win7_8_vista 1519237834948234.zip or something.
his is the driver zip package.
pen it with 7zip or whatever.
There is a readme file.
pen that.
In there there should be a date either before or right after a line that says production version.
All the drivers are in there.
Once you have the latest update for your cpu or whatever, read the file and closed everything you are back at the intel driver window.
Hit install.
This is where things get a bit bad.
At this point I’d like to know what the frack was being installed.
Listen to your system disconnecting and connecting hardware.
Unless if you have chipset utilities to install just wait, and wait till you get a restart button.
hit that.
the system will restart.
Check your device manager and you are done.
You may see new devices you never thought you had before.

End notes.
1. chipset.
If you do have a chipset program then the chipset install is always done separately.
you will get a second window which is also inaccessable.
Hit next and wait.
hit accept
hit install and wait.
Finally hit finnish and you are good to go and things will continue as it does.

Intel based systems only.
As far as I know you need more than
an intel processer to even have a chance of getting the driver update to even recognise your system.
If you have an amd device or something and most of your system is amd unless I assume you have more intel devices installed on the system you will not get the drivers buttons on completion of the update check.
After looking at the readme and drivers it looks like that the intel driver updater will update any intel based firmware or bios that a computer has which is intel based to.

Dislikes.
1. while I am happy the activex control is totally gone, I really don’t care for the window issues and interface issues.
The lack of some progress bars and the fact I can’t see what I am eating are the big deals for me.
Once you have got everything semi setup though you should have little issue with setup.
As far as I could find out the driver updater does not install itself on startup at least in general windows startup.
The driver should update intel systems.
The driver will continue to download and install things though even if you are up to date, that is it will allow you to download, then install.
But won’t update stuff that’s updated already obviously but who knows.
In conclusion this thing could have been better but its ok fore a first time app of this type.
the amd driver downloader is like this to but not as bad.
This window doesn’t even have a title bar.
I also don’t like not knowing what needs to be updated and what does not need updating.
But that’s life.
laters all

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speaking of security

Hi all.
Well, well, well, its been a while since I felt it necessary to actually put a post on here.
However, since I have a lot of security stuff to put on here and since I have a little time this evening I thought I’d have a go at it.
Firstly, a low risk ssl 3 attack is making the rounds.
For those thatuse it, and have it on in internet options you should turn it off by going to internet options/ advanced and under security disabling ssl2 and ssl3 and enabling tls 1 1.1 and 1.2 ssl apparently is old and going out of fashion.
If you are a server turning off ssl may according to redmondmag.com cause some issues for a small amount of people.
everyone should start using the new tls protocol anyway because its not got this issue.
If you use open ssl as your package and a lot of Linux servers do, then there are updates for you that you should have installed by now if you havn’t autoupdated already.

Should you be concerned with the attack?
Probably not, it needs a server to have a bad cert, and then another attack, redmondmag.com describes that an attacker would need to send several hundred https requests to get a ddos style attack to even cause the floor in the first place.
Keep your certificate up to date and don’t click any suspicious files or emails.
I recommend you rout any attachments through dropbox google drive or a throw away sendspace account though.
And speaking of such services, a virus that’s made the rounds last year in yahoo has started making its way through fishing emails.
It is bank malware and attacks a system coming in via fishing email and attachment.
So the easiest way to avoid it is to not look at suspicious emails.
the attack uses the drafts folder in gmail to send attachments and data passwords and bank info to the creaters of the malware without you knowing.
The best protection is to be carefull what you click.
Though it should be secured if google announces to you you have an issue, follow instructions and change your password.
If the suspicious activity is in fact because you are emailing in another country that is not the one you made the account in, then you can dismiss it.
It goes without saying that if you are moving to another country perminantly that you should change your account profile to let google know where you are.
The yahoo article did say though that if you get the malware you won’t know and its hard to detect so the easiest way to avoid this is not to get infected in the first place.

This next one is an older one but is valid from this month.
ms was made aware of a way now patched for someone to hack into your fat32 file system via the access driver.
There is a patch for this which will require the system to reboot twice after updating but the easiest way to avoid this is to use ntfs for everything including your flash drives.

And last but not least, a multi attack using unpatched floors in adobe acrobat, pluss fishing email and several other floors in the system is round to hijack things.
However if you never went at that suspicious attachment or web link then you wouldn’t get infected, adobe 11.09 is the latest update and you should have it by now.
Also, currently under investigation, is an specially crafted ms document with infected ole macro.
You have to open an infected file via a fishing email or something to get the infection though.
There will be an update to this but that’s about it.
Java 8.25 is out, and while you can run it on xp it does warn you you will not get full functionality.
Finally on the tech front according to coolblindtech.com, there has been several new nexus and apple devices including the new nexus 6 and the apple I pad mini 3 coming out soonish.
There is a new iTunes 12 for windows which has a weird interface to which is a bit of a mission to use but still.

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More security News and updates for you

Hi folks, in the “no shock” department, I just caught up with Dairy Queen Confirms Breach at 395 Stores which is quite a lock in the amount of information that someone can take from you. One I haven’t read yet, Malware Based Credit Card Breach at Kmart may be the same type of thing seeing that we are still seeing these and will continue to see things like this until the industry changes. In a way, I wish there was something we can do to help ourselves from these types of attacks. Check out these articles and do the best you can.

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Technology podcast 203 is here!

On our RSS feed we just posted podcast 203. Since the show notes didn’t go through, here they are. Lots of things to read if you wish.


On this podcast, we have an interesting discussion in regards to the biggest security issue I’ve seen. I also will demo L.A. Metro’s version of an app to help get around the bus and train system.

Things of interest to read

App links

  • Version 2 of Go Metro which has since been updated for fare increase info and other bug fixes.

    The app still works the same.

We hope you enjoy the podcast, and we’ll be back on another edition very soon!


Enjoy!

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technology podcast 202 is now available!

Hi folks, on our RSS feed, we have just released podcast 202. On it, Phillip Tracy, Scott VanGorp, and Herbie Allen are along with me to discuss IOS8. Some Strong Language

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