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Philmore Productions not honoring cancellations? What the hell?

Hello folks,

It has come to my attention that Philmore Productions is not honoring cancellation requests by customers. Within the last 24 hours of this posts timestamp, 773-572-3000, has a message about the catostrophic downtime and estimated restoral of July 15th.

After this announcement, he gives his office number (312) 396-4160 for questions and concerns.

According to the BBB search on Philmore Productions, the company has an A. Recently, the company was called in regards to cancelling services. Its been reported that Philmore Productions said that customer service is closed, and cancellations will not be honored until the 10th of July. This is a responsible customer who wishes to cancel and has a right to cancel as they are not happy with the level of service Philmore is providing. We all know that in coverage here on the blog, that Philmore is not covering themselves very well through this difficult time. I understand it isn’t easy, but they’ve done it all wrong. The link to the BBB provides a complaint form that you may access to file a complaint against the company if you wish to do so. Telling customers that you’re closed, yet you provide your office number, seems wrong to me. If you didn’t want to have people calling, don’t give your number out! Philmore does not like dealing with customers live. His behavior towards customers have been good at times, but at times also bad. The security of the company is laxidasical at best.

Its time for you to show Philmore Productions who is boss here. Demand money back, or you’ll go and file a complaint with the BBB through the link to the search above. Its time the mistreatment of ligitament customers comes to an end.

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Philmore Productions blocking whole area codes

It has come to my attention that Philmore Productions customer service is now blocking full blown area codes from accessing the platform. On May 30th, a customer notified me of this issue through another contact method. They were once able to access the system, but now has to access the system a different way through a completely different app.

We’ve talked about Philmore Productions in a negative light before, and I’d rather talk about Philmore in a great light. The problem is, that Philmore Productions and their customer service team doesn’t know how to do things the right way. You don’t block full area codes, and you don’t just block just because. Customers from the same area are now going to be effected by their foolishness. This is outright terrible, and anyone who does not like this behavior should cancel service immediately.

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Tech podcast 295: Trick Bot is back, Philmore Productions in the spotlight, and lots more

The RSS feed is processing the show right now, and I hope you enjoy the show.

Below, please find the show notes.

Hello folks, welcome to podcast 295 of the Technology blog and podcast series, I’m Jared Rimer. We’re packed with a wide variety of stuff. We’ve also got several articles that complement the podcast content for you.

  • IOS 12.1 is out. blog post from the tech blog links to the apple vis post where you can read more.
  • What do you get when you update a banking trojan that we’ve not heard from in a long time? The banking trojan is trick bot, and its packed with new features. Trickbot Shows Off New Trick: Password Grabber Module comes from Trend Micro.
  • 30 years ago, someone released a program to do something. It lead to what we now know as Ddos. 30 years ago, the world’s first cyberattack set the stage for modern cybersecurity challenges is the article, and it was quite interesting.
  • This Stuck in traffic video from last month talks about Ransomware. It is back in the news, as I saw an article from Trend Micro that says that we are on the decline, but yet, we could see an increase in Ransomware in the future. This blog post leads to the article from Trend Micro that discusses this.
  • Philmore productions must love the negative press. In podcasts 212 and 213, a big time issue was talked about, and it was downplayed as not a big deal. Instead, the people who talked about the issue were trashed, and one of them was called when they talked to me non the phone. This time, I hear about a story where someone wanted to cancel service, but yet, someone else was braught up in a term the company uses called “dirty pool.” This blog post is an article I pened in regards to that issue.
  • SMS is short for short message service. This is how we send and receive messages via the cellular network. Its now being used for profit in an article Krebs on Security pened entitled SMS Phishing + Cardless ATM = Profit and while it isn’t new, its becoming more prevelant. This is quite interesting.

The podcast lasts you 76 minutes in length. I hope you enjoy the program, and I’ll see you on another edition. Thanks for listening!

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Philmore Productions continues to trash its customers

Hi all,

The opinions expressed here are my own, and not necessarily those of any company in which is represented here.

I’ve been made aware of the continuing assault towards customers by the company Philmore Productions, an Illinois based company which offers voice mail services as well as a declining Internet by Phone service.

Recently, I heard from a user, wjho wanted to cancel voice mail services for one of their boxes. An Email sent by Philmore Productions customer Service, indicates another user did not have authorized access to the box that the box owner explicitly gave access to.

Lets remember something about security. First, if the box owner gives permission to someone to access their account, from what I understand, it is the box owner’s responsibility to have rules of the system followed, or have their account deleted.

Philmore Productions calss this unauthorized access to their systems, “dirty pool.”

Dirty pool: a Philmore Productions term

The problem I have with this tactic, is simple. Philmore Productions has never cared about ones privacy. Philmore Productions has never cared whether the company reputation is held up by negative coverage. As part of this blog and podcast, I’m thinking about both sides. I was once a customer of Philmore Productions, and I’ve covered both sides of this issue.

In this case, Philmore Productions is in the wrong. It is not dirty pool to give someone else access when the box owner explicitly gave that access. It would be dirty pool if the box owner did not know of the access.

He claims that the dirty pool machine is out to prevent unauthorized access from people Philmore Productions does not authorize to access the box.

Philmore productions has never supplied customer service by telephone or any other method unless it is necessary, I.E. credit card issue or another box issue where the company can’t leave you a message.

Philmore productions needs to understand the issues at hand and learn what is unauthorized or authorized access.

I still predict that Philmore productions will be closed for business within the next year, with a big player of Philmore’s business cancelling service very soon because the conference line will not exist.

I can’t say when this will occur, but if the conference line does close, and the people paying for the block of numbers doesn’t need it, Philmore Productions will suffer, and potentially raise prices to compensate for the huge loss of money.

This is only a hunch, and I could be completely wrong, but Philmore Productions staff does not understand the security aspect, and once they do, then they may have a chance. Until then, they’ll continue to suffer negative consequences at their behavior.

I hope they enjoy this, it must feel great.

Comment on your experience with this company.

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Philmore Productions, whats happening?

Hi folks,
Now its time to reveal what is going on in the Philmore Productions world. In podcast 211, now on the audio RSS, you will learn how a small business such as Philmore can get away with not backing up their database of customer billing information. It turns out, a customer was on the line with me discussing other projects, when the call came in. Not surprising, Philmore Productions thinks it is OK to call a customer at any time of the day or night. The fact that his database was not backed up in months really complicates things in light of recent breaches in the public news such as Target, Michaels, and others. Its not all bad news, because on this podcast, we talk about the good things of this company as well.

I don’t like talking about bad things about a company, but security is one of the topics of this podcast. Philmore Productions should be ashamed of their actions, and hopefully can learn before it is too late. Is it too late? Only time will tell.

Just like the Blue Cross Breach, which impacts more than Philmore ever will get, Philmore will quickly have to learn what is exceptable in the business world in protecting personal information such as credit card number, address, etc. in his database. The JRN and said customer who reported the issue to the JRN, don’t know what type of information is within the database. Philmore was well aware of the target breach, per our last podcast with them. I’m sure that people will be interested in the said podcast, and of course, since we don’t know what happened, we hope the company will let his customers know the truth before it is too late. Were you effected by the issues at Philmore Productions between the 9th of April and today? The JRN would like to hear from you. Send us an E-mail by finding out our E-mail address on the blog and contacting us that way. We hope that this can be a lesson well learned.

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Philmore Productions releases upload tool for the voice mail system

Earlier, I hinted at a voice mail system upgrade for Philmore Productions. The company released its upload tool on April 26, 2014 and the show at 773-572-7700 option 1 has all the detail. It works exactly as discussed on the show, and the site is simple. I helped with some accessibility issues and questions, and they were implemented. I got to upload file 20 of the Magnatune song of the week project on board 235 of that system. Hopefully, there will be more to come if the need arises.

Right now, the system uploads wave, mp3, and wma. If there is a need for more, the company plans on upgrading the tool.

You must have an account on the system to upload, as it asks for a box, password, where the file should go, if board what board, and the file. This will beat MyTelespace, as we can only upload to greetings, we can’t upload to boards or name tags. If you’re a Philmore user, please feel free to check it out.

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Philmore Productions to release an uploading tool for the voice mail system

Hi folks,
I don’t have any information, but it looks as though Philmore Productions will be releasing soon a tool to upload to the voice mail system. This is been a long wait, I think its been needed for awhile. My Telespace was built with it, buut it doesn’t allow us to upload to bulletine boards. I’m going to wait and see what this will be like. I onluy know this because I sent the wrong podcast number to Philmore for SN, and he did mention he posted it and mentioned it on passing. Each system develops differently, and I can’t wait to see what this tool will be. Great Job, Philmore, we’ve been waiting for this. More when it is released I’m sure.

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Philmore Productions going bilingual

Hi folks,
We have some interesting news coming out of the phone world I’d like to share with you. The upcoming podcast 186 will have an interview with Phil of Philmore Voice Mail and he has a bit to talk about. One of the things that is of interest I’d post about now is the bilingual support he added to the voice mail system. He also has a system for transportation, and right now it is for Chicago, but it will expand in other markets if providers are interested. The bilingual support is quite an interesting accomplishment, I don’t know if this is the first time we have had bilingual support in any system, besides the English and Spanish that some phone company systems already provide. If you’re interested in Philmore Productions voice mail, call 773-572-3000 where you can leave your contact info. Phil will call you back. We hope you find this of interest.

Hola amigos, tenemos algunas novedades interesantes del mundo teléfono me gustaría compartir con ustedes. El próximo podcast 186 tendrá una entrevista con Phil de Philmore Voice Mail y tiene un poco de qué hablar. Una de las cosas que es de interés que tenía puesto en este momento es el apoyo bilingüe, agregó que el sistema de correo de voz. También tiene un sistema de transporte y ahora es para Chicago, pero se expandirá en otros mercados si los proveedores están interesados. El apoyo bilingüe es un logro interesante, no sé si es la primera vez que hemos tenido apoyo bilingüe en cualquier sistema, además del inglés y español que ya proporcionan algunos sistemas de la compañía de teléfono. Si usted está interesado en correo de voz Philmore Productions, Llame 773-572-3000 donde puedes dejar tus datos de contacto. Phil te volveré a llamar. Esperamos que encuentres de interés.

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Technology blog and podcast 150: a pen that records, how to podcast commentary, Philmore Productions Interview, and more for June 8, 2011

Welcome to podcast 150. Put together on June 8, 2011: we talk about my opinions on how to podcast, although people will tell me that there are many ways to do so. From the archives of the tech find, we hear about a pen that records. We talk about an article that I posted to the blog dealing with Netflicks and how it is illegal in Tennessee to log in to an account holder’s account even with their permission. Finally, we have an interview with Philmore Productions which has the services net By Phone and Philmore Voice Mail telephone systems. We talk about pricing, and we talk about the different functions of the various systems. We hope you enjoy the program, and come back again when we will have another program for you on the technology blog and podcast series.

Go to our RSS feed to pick up a copy, and enjoy the show!

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Philmore orders new server

Hello folks,

Last update we got was at some point last week indicating that Philmore Productions would be ordering a new server for the voice mail system. On Sunday, after recording the first file for podcast 319, it was learned that the IT department will be proceeding with the ordering of the server. My hunch of the company shopping around and looking for a deal looks to be coming true.

Also, it is to be rumored that people are now asking for cancellations left and right.

Philmore Productions is now making it clear you need to ask for money back, going back on their word on automatic refunds for this downtime.

Still not satisfied? You can report your concerns to the BBB who’s link is in an earlier post, as my opinion still stands whereby automatic refunds, and/or no billing past the outage date if prolonged is the necessary step.

Please advise I’m not here to tell customers what they should or not do with their money. I enjoyed Philmore Voicemail when I was on it, but I’m no longer there as I wouldn’t call it very much now anyhow.

Please make the right choice for you.

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Philmore still down, no end in site

vvHi all,

I want to take this opportunity to give a brief update while I’m on location about Philmore Productions.

We’ve gotten confirmed reports of Philmore Productions billing customers for service which has not been up since July 4, 2019.

The activation date was supposed to be July 15th, but that has since been come and gone. aWe believe Philmore Productions is looking for a cheap server, as several days ago, athey reported they were ordering a new server for the voice mail system. On top of that, net by phone had its own issues of hard drive problems and computer trouble.

Net by Phone seems to be up for now, but the voice mail system haws no end in site. Long time customers are finally seeing what Philmore is all about, and is demanding cancellation or money back which was promised.

Now iuts time for everyone to speak up. Speak up loud and clear. Now is the time to show Philmore what issues are not impressing you. I don’t understand why there is a delay in the server ordering, it should be straight forward, unless Philmore doesn’t have the money to buy the server but yet they say it is being ordered.

We’ll provide updates when we can. This is beyond repair now, I think this is killing the company.

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Philmore: … Is Anyone Home?

According to this July 20th 9 am CT update I have a question to ask. Is Philmore home? Alive? Pulsing?

History can be found by reading Philmore: Is It Down for Good? Other articles include Philmore Productions not honoring cancellations? What the hell? and Is Philmore up yet? This all paints a story which seems to be getting worse by the day. It was also reported that the voice mail may have been up if not briefly.

Is this company still breathing, now that we are finding out that its flagship product Net by Phone is now down? Philmore Productions indicates that it went down on July 20th because of a hard drive failure. They claim that it started some time ago, but yet, part of why I think Philmore is dead is because the signs of the drive was going as they claim it was acting strangely. Thats usually the first sign of trouble. Philmore Productions has never run maintenance tools on the drives to determine if there is something going on. We always try to tell people that if there is something wrong, to seak help, if they aren’t knowledgable. There is nothing wrong with not being knowledgable, even I don’t know it all.

Are we still breathing over there in Chicago? The weather had a hand in motion, but its always the company that has to make sure things are operating the best it can. There was recently an article published, not totally related, about a company who is recovering from ransomware. In this case, being tight lipped is not a bad thing, but backups in both Philmore and the company in question is key. We know that Philmore has little to no backups. We know that in the article I speak of, the company in question is recovering from the ransomware by restoring from those backups. While I’ll talk about that article more in a different post, I’m emphasizing that each situation is different, and updating your customer base in any situation is the key to each situation that comes up.

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Is Philmore up yet?

Philmore is either going to be up, or is going to be down. Today is the day that Philmore promised his customers that it would be up. Are you interested in the latest update?

Go and download this 1mb file which talks about how i’m correct.

The company claims that they were not prepared for this. Some of this is common sense.

  • Did Philmore Productions back up? Probably not since he’s trying to restore from corrupted data.
  • Why did it take a month to come out and tell his customers about the fact that he couldn’t recover their data after the power outage?
  • The system was up, probably slower than normal because it couldn’t access the data customers had for years.

There’s probably more, but the problem we have is that I still think its too late. One customer on a line indicated to me they’re calling Philmore Productions to cancel all boxes. When I last wrote about cancelling, Philmore Productions would not take cancellations until the 10th which was the day I published that article. Philmore Productions did not have a data recovery program available to him which should’ve been run the first day after his systems came back up.

This is the same company that decided to have a running live system while data recovery was in process, and the promise it would be done in days.

School doesn’t teach these things, common sense does. I would have:

  • had my software backed up somewhere
  • customer data backed up somewhere
  • never taken down sensitive data while traveling, saving the message until I could take it down safely
  • made sure if I had trouble, be prepared to tell my customers about the issue and what I was going to do with it and
  • be transparent on everything to do with the business and its operations which include good or bad.

I’m sure that now is the time to say something. Now is the time to show this company about how serious this mistake has cost him.

Have you read Philmore Productions not honoring cancellations? What the hell? yet? There is more live coverage around the phone lines if you know where to look.

This includes:

  • Gordon Radio: 832-999-8255
  • Philmore Productions customer service update: 773-572-3000
  • Unsensored partylines customer service line: 773-572-6200

Make your voices heard. It may be till August before the system sees the day of light. This can’t be good.

Thanks for reading!

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Philmore: Is It Down for Good?

Ever since the technology archives became the technology podcast, Philmore Productions has been talked about for good and for bad. I believe it has been more bad than good. The most recent: Philmore Productions blocking whole area codes which was minor compared to others. Philmore Productions continues to trash its customers writeen in November 2018 was a prediction post, in no way was it written to trash the company.

The time has now come to really put Philmore to bed. I am thinking that the time has come to say good-bye. Philmore Productions programs reasonably, the system has always worked, but now, after some recent events, its time to say goodbye to ignorance.

First, lets start at the beginning. Around the end of May, 2019: Philmore Productions suffered an outage due to a storm that blew through the Chicago area. After determining that it was a circuit breaker that caused the outage, Philmore was braught up. Currently to this day, Net By Phone is still up and operating under its capacity.

After some time passed, Philmore Productions determined that a hard drive failed. That is not the worse thing that can happen, you buy a new drive, and rebuild from the data you had in backups. The good news is that he had an array, so the data was not completely lost. This took several weeks to diagnose. The system could be used with newer material, but older material had issues. Once this was determined, a new drive and restoral of data took place. This is now mid June, when this process took place.

Lets fast forward now to July 4th weekend. At the time of writing, and until we find out otherwise, Philmore is down. It has been down since the 4th, and this could be the end. Philmore Productions told its customer base that the system would be down briefly for maintenance. After several hours, people were wondering what was happening.

According to some reports, the system is either down to restore data, or worse, it was supposed to be back up at a certain date (jul 6th 2019) and its not. The recent report is an upgrade gone wrong.

If there is something I’ve learned through the years of covering breaches, we need to backup all of our stuff, which would include software, correct? Philmore is telling some that there was a software update which pretty much crashed his software. This could be the end.

The constant lies, the potential breaches, the non-communication with customers or potential customers, the loss of potential data you had, the apologies, the inability to put hard limits when you say 3,000 messages, the unlimited factor, the yelling at customers (including me when testing the uploader tool) really adds up. I’m very fair here, I even posted Philmore Productions releases upload tool for the voice mail system a 2014 article when I was still there. If you say I’m not fair, here is the Philmore Productions search I did on the blog. Phil, its time for you to start understanding how your stuff works, and it may be too late. Your biggest customer is still there, and for that, I’m surprised.

I think this biggest disaster is the end. There is no line of communication with the company, because the company does not give any live customer service. They will call from any number they want, but yet, they hate when people call any number they have. I’m using “they” loosely, as Philmore doesn’t want people to know its a one man shop, not an organization of a few employees.

Customers, its enough. Show Philmore Productions that you mean business. Be truthful and tell the public what is up with your system including the web site and services. Do not tell a potential returning customer one thing, and another person working at a different company another. How are we going to believe anything you say or do now? Its been over a month now, and the system isn’t operating and you still have no web site. Time to tell him who is boss around here.

Other systems have had their issues, and they have been able to notify their base.

Thanks for reading, and make it a great day!

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Philmore is at it, again

Well, it seems as though Philmore Productions, the makers of Philmore Voice mail, and the depleted Net by phone are at it again.  Apparently, on December 29, 2015: the company apparently put out personal information about a customer which included how many messages in one box, billing dates, when they paid, and who knows what else.  While billing dates and messages in ones box may not be considered personal information, add it all up, and you have something you can use to harm someone by reminding them they don't do this timely, or that timely, and make them miserable.  We've talked about this often on our blog and podcast on keeping information private.  

We already know that Philmore  productions can't seem to  keep their database in control of their network.  Now, the revelation of the company now giving out information about things most companies wouldn't talk about is coming to light.  You think by now that Philmore Productions would not want to be part of the problem, and the JRN was looking to get a box to put our podcast up specifically, but now, we won't be doing any such thing.  

Whatever happened to the customers Philmore was going to get after he saw that mytelespace was offline?  Did they not go over there? Why? Because mytelespace administration does not divulge anyone's personal information.  One admin may do a show and do what he wants on his show, but he does not give out personal information on his show since taking this role.  This is the last straw, and people should wonder what other info this company may put out about people.  

You'll ask "I didn't hear anything, so why should i care?"  You have a great question.  You should care because the info may be yours, because he holds on to info long after you have left as a customer.  Philmore Productions does not recycle data like most companies do when customers leave.  When I signed up for a box some years ago, he still had my credit card info, and i haden't been there for years.  Now, it'll be some more years before i ever decide to go back. 

A user did confirm to the network that this took place and it was a couple of Philmore Productions customers.  We are not going to divulge who, but it is now confirmed as of the late evening of the 31st.  The Jared Rimer network is saddened by this and was hooping for a turnaround.  Philmore has a lot to say for themselves, and we are not picking sides.  This is not right, and needs to change immediately.  What other security issues are there we don't know about?   What should we expect out of this small company in the accompanying year?  I expect users are going to get breached big time this year over there, and the company will have to pay.  They will pay big time this next year.  

Do you have any thoughts?  Feel free to comment here.  

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sipmeeting vs Philmore, at war: again?

Updated November 25, 20115

After the original story published on the 23rd, Sip Meeting and the Jared Rimer Network had a skype chat clarifying some things. First, John clarified that there was no joke, the system was legitimately shut down because of some rule violations. He went on to talk about how a system can be up even if there were an investigation that would take place toward the a user with the courts, but the system as a whole would not be shut down for that reason.

He writes: “Jared, The system wasn’t down for a joke, it was down because people were breaking the rules and calling the phone company about issues on the system, this was unacceptable then to top it off someone told me the system was a joke, and no one liked it. Also The Phil Scopes thing is funny… I did that, he is very inappropriate laughing at someone elses misfortune, it’s also the reason the system is back. The good news is I can do what I want to the system at any time because it’s a free system. I am giving away my time and my energy, to be made fun of, told things aren’t funny, that my time is a joke. So Please consider that I lose money on this every month everything I make I have to payback to the community. And now because of this mishap it’s actually going to cost me MORE money as I have to pay another administrator.”

Let me clarify that I was not talking about the shutdown being a joke, as I feel Sipmeeting had their reasons, but the Phil Scopes file being a joke, was in John’s opinion quite funny. The file was later removed during our chat, and the system is operating as normal.

Also, John indicates that there will be two administrators now, not just one. The other, is James, the one we mentioned in our original story below. James has been known to Sip Meeting for many years, and can be trusted implecitly. When I braught up the fact that Philmore Productions indicated in their update they would take down all systems in a non-compete clause, John said: “Yeah. The worst part was I wasn’t even trying to provoke him, he called and left the voicemail on our office numbers. It was just low”

One last thing. One of the users has been removed from the system due to rule violations. I don’t think this particular user understands the implecations of keeping personal information private. If a particular individual including one that was removed comes back with that in mind, the system may be shut down again. The JRN stands by our decision below on not updating our programming any longer on this system, mainly due to low call counts, and also, we don’t know what will happen. With any system, it can go, but I’m not worried about the others at this time.

The original story is below.

Original Story

Hi folks,
On November 23, 2015: MyTelespace came back online, with several changes. First, we have a message from Philmore Productions blasting Sipmeeting about how they lost, and talked about how they had just lost and talked about how he wouldn’t do that to his customers. This Philmore vs Sipmeeting has gone on for way too long. Both companies are to blame here. First, Sip Meeting did not give us, the users, enough time to get whatever we wanted out of our boxes. Next, the web site for mytelespace where users can upload was still accessible even while we couldn’t call in.

I called over there on Saturday, one day after the supposed shutdown of the system and asked for an E-mail telling me why the system was closing. As of press time, they have not responded to that message, nor E-mail or skype asking what happened even though John notified the network it was back up and running.

As far as the JRN is concerned, no data was lost during the outage, in fact, one caller indicated he was using mytelespace to upload podcasts to his various options during the downtime. The JRN can’t confirm who is administering this system at this time. It has been reported that Gordon has lost full admin rights, and someone by the name of James Bond is taking over. He even left a message on 11/23 stating he was the new admin. The JRN can’t confirm or deny what is happening.
Herbie Allen, a person who has experienced both systems has this observation.
“Today, Mytelespace has sunk to a new low. By posting that message from Phil on there main number, they have shown that all they care about is the drama aspect of this and showing up Phil in a humiliating manner. I had thought about rejoining the system to promote my station, but after hearing that, I’m completely turned off.”
He whent on to make this prodiction, “It wouldn’t surprise me if this whole thing with Mytelespace being offline and Gordon no longer being an administrator is just a gag to stir up Phil. I just can’t see Gordon willing to give up so easily what he helped create, and My Telaspace turning over the system to someone using the name James Bond.”
He concluded with this statement. “I’m not defending Phil’s action’s in anyway. It was just as wrong for him to glote as it was for My Telaspace to post his message. They both need to recognize that neither system is going away and move on with life.”

The JRN first thought that Sipmeeting had a court order for information in regards to some potential legal issue, so they had to preserve and turn over the information. It would not be up in 4 days unless they did turn over said info. Gordon has not run mytelespace very fairly, the JRN thinks, because someone who has any criminal record which is confirmed, should not be on there talking about their experience, and supposedly continuing to give out personal information of others. The last the JRN heard the main board, death threats were made toward this individual, the administration has done nothing about it. The drama never stops on either of these systems, and the JRN will not participate in such activity.

As of November 23, 2015, the JRN will no longer upload anything to mytelespace, and will have the podcasts uploaded through other lines where there is no drama. We’re sorry it has to come to this, but the JRN is better off this way. If either company wishes to comment, our lines are open. Thanks for reading.

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Yet another ransomware case: are they doing the best job?

In a prior article, I mentioned a ransomware case, and similar tendencies to the article I’m linking to here, and the prior article. I’m talking about QuickBooks Cloud Hosting Firm iNSYNQ Hit in Ransomware Attack in this article. I think they’re doing the best they can, and in some instances, staying tight lipped.

Unlike a company who is suffering serious computer trouble, I was speaking with someone in regards too this article, and they mentioned that it was better to be tight lipped about Ransomware because its different, and they did say they’re restoring from backup. I could understand why they said tight lipped is better. I would continue to provide updates, however, I.E. we’re continuing to restore from backups, the status is … and what the status is.

We’ve recently published an article on Philmore Productions, who hardly provides updates now, and really hasn’t provided many updates, but this article shows that in some cases, saying nothing is better, but I think thta you should be as honest with your customer base and potential customers as possible.

I’d love to hear your thoughts.

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Tech podcast 317

Tech podcast 317 is now out on the RSS feed. I’m not sure if we covered the braille transcription software with grade relaxer in the segment with Braille 2000, but if I did not, I plan to do so in a future podcast. I link to it in the show notes, thinking I did, but I know I covered other stuff with the software which was minor accessibility stuff with the speech aspect of things.

In any case, Braille 2000’s segment is short, but we’ve got a bunch of other stuff that is covered, including a very interesting article Phishlabs has in regards to the phishing sites themselves being more secured than years past.

Below, please find the show notes, and thanks so much for listening to the podcast!


Welcome to tech podcast 317.

  • How is our security as of late? Is the landscape good or bad? What are your thoughts on it?
  • Braille 200 has a very interesting update. Braille 2000 has interesting childrens program, made accessible is the article, and I talk about my work with this area of Braille 2000. Here is the Braille 2000 category that you can link to on the blog. It is the entire history of what I’ve been up too with Bob. We may have talked about this, but there are other odds and ends we tlak about if this was not talked about in this segment. If not, and you want me to cover it in detail, I can do that. The segment is Braille 2000 where we are at this point.
  • Jaws gets an update that fixes a major bug in Adobe. It also fixes other odds and ends as well, not just that. blog post for those who need it.
  • Mirai and Trickbot are back in the news. Blog post on the topic.
  • I saw an article on email and 5 signs on what to do if its hacked. Blog post.
  • Phishing sites and their trends. What do you think will happen? Phish Labs blog post has all the juicy details.
  • Michael in Indiana has a Philmore update. A month or so ago, Philmore Productions voice mail went down due to weather related activity. Its been a month or there abouts, and its still mostly down. The good news, Philmore did use an array, so the data isn’t lost, but the web site remains down. Listen to all the details.

Contact information is available at the end of the program. Enjoy!

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Technology podcast 307 is now out

Tech podcast 307 is now out on the RSS feed. I’ll be updating mixcloud later.

Braille Transcription
Philmore Productions
News notes

These are the items that are in the podcast. Enjoy!

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Technology podcast 304 now out!

We are releasing podcast 304 of the tech podcast. RSS and Mixcloud has copies. For 7 days: File Mail will have this file up. It says its anonymous, but its mine. I wanted to see the linking option since you can have an email sent and also a link only. Show notes are below.

Welcome to podcast 304 of the technology blog and podcast series. Philmore Productions is back in the spotlight, this time, a very interesting voice mail saying that he’s getting a T1 update, but yet, you tell me if he’s describing voice ovr ip. I got a very interesting phone call, this happened in the middle of my blog post typing, so i stopped to answer the phone. The phone call didn’t identify itself from a company, but yet, went on to talk about the fact I was due 0 percent APR if I acted immediately. I talk about news notes, and things of interest that I’ve read including an article that was very interesting in court cases and jail time. Also, File Mail is a service that was discussed briefly from Security Now. Dice World has an update of interest, and of course contact information is available at the end of the program. I hope that you enjoy the program as much as I have putting it together for you. The program lasts 74 minutes.

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