Western Digital apparently suffer databreach, sends email to customers in inaccessible way

I just spotted the following boost from a follower on Mastodon. Apparently, Western Digital suffered a databreach. I haven’t seen one about a breach, but sent them the blog posts talking about zero-days and other stuff from the past. Here’s the boost I saw.

Munchkinbear: Boosting Andre Louis (FreakyFwoof): Today I am disappointed and disgusted to say that #WesternDigital have sent me an email that has very important content in it, but it’s inaccessible.
They’ve suffered a data breach, but the information about said breach has been put into the email as an image.
A #ScreenReader user without some level of tech knowledge would be unable to read that, and may actually think it’s spam. To us, it goes straight to the line that says ‘Copyright 2023 Western Digital’ and skips all the salient points.
Utterly disgusting behaviour from such a large company about such an important topic.
If you’re of a mind to do so, please boost to raise awareness.
This email is seemingly *not* a drill.
Image 1: Image shows a screenshot of an emailed picture sent regarding a data breech and the implications this could have. The information is shown in an inaccessible format for screen reader users.

If you are a public company, it is important that when you communicate about breaches, you give everyone the email in a format everyone can read.

People may not be able to see. They may have other disabilities that do not allow them to see pictures well, including reading disabilities. I am not sure if people who can see but have reading disabilities will be able to discern this type of a message.

According to the boost quoted above, a screen reader user only saw the copyright information but nothing else.

Can you close your eyes and run something like NVDA for Windows or Voiceover for IOS nnd tell me if you can read your own message?

I reported this to my dentist as I got an email from them while I was there and I said that I only see the footer at the bottom and said it had to be in text.

They want to make this look pretty, but there are people with disabilities whether they use a reader or not that may have a hard time. You must do better.