According to this July 20th 9 am CT update I have a question to ask. Is Philmore home? Alive? Pulsing?
History can be found by reading Philmore: Is It Down for Good? Other articles include Philmore Productions not honoring cancellations? What the hell? and Is Philmore up yet? This all paints a story which seems to be getting worse by the day. It was also reported that the voice mail may have been up if not briefly.
Is this company still breathing, now that we are finding out that its flagship product Net by Phone is now down? Philmore Productions indicates that it went down on July 20th because of a hard drive failure. They claim that it started some time ago, but yet, part of why I think Philmore is dead is because the signs of the drive was going as they claim it was acting strangely. Thats usually the first sign of trouble. Philmore Productions has never run maintenance tools on the drives to determine if there is something going on. We always try to tell people that if there is something wrong, to seak help, if they aren’t knowledgable. There is nothing wrong with not being knowledgable, even I don’t know it all.
Are we still breathing over there in Chicago? The weather had a hand in motion, but its always the company that has to make sure things are operating the best it can. There was recently an article published, not totally related, about a company who is recovering from ransomware. In this case, being tight lipped is not a bad thing, but backups in both Philmore and the company in question is key. We know that Philmore has little to no backups. We know that in the article I speak of, the company in question is recovering from the ransomware by restoring from those backups. While I’ll talk about that article more in a different post, I’m emphasizing that each situation is different, and updating your customer base in any situation is the key to each situation that comes up.