T-Mobile, do you still want me as a customer? I don’t think so!

Earlier, I blogged about a letter I got from T-Mobile. $27 per line is great, and it sounds like something I could get behind, but I am not going to do it. I only need one line now.

On top of this, I’m still trying to catch up on Mastodon and I find the company has had two more breaches? 2 this year? In the blog post about the letter, I was wondering how secure they really are.

6 breaches in 5 years can now be 8 in 5 years.

blog post about the 6th breach

Here is the search for t-mobile if you wish to read all of the coverage.

Now, let’s get to the heart of today’s article. Let’s just say that I’m not impressed and I will never recommend T-Mobile to anyone who asks. The company may offer great service in parts of the country, and I respect that decision for those who have it. Yes, they may be one of the cheaper options out there, but T-Mobile warns of identity risk from second breach in 2023 > talks about two breaches in January and February alone.

The January breach was quickly mitigated, but February’s breach pilfered 868 more customers to that number. So, this is 8 breaches since 2018, and this probably has no end in site.

They claim the implementations they have in place did their job with alerting the company of an issue, and I applaud them for doing this. This is going to get interesting, because I don’t think they’ve learned anything.

My main question is, How are they getting in to the network? While they detected and kicked out the actors in January, no details on what mitigation they’re using is mentioned except to say it worked.

I honestly don’t think that is good enough for me. If I get customers to leave because of these latest breaches, that is fine by me.

Just tell them that a company who has 8 breaches in a 5 year period with two in a matter of months is not acceptable. Mistakes are going to happen, but this is pure neglegance. How can they get away with so many breaches with no consequences?

This is just beyond repair. I have no further words for you, T-Mobile. If I was going to consider going to you, I definitely won’t, now.