A big insurance company gets hit with Ransomware, gets back up … PR is not great though

I saw this article from Bleeping computer on the 30th of September but read it today. I don’t think this insurance company should have blocked Bleeping Computer from their media page, I have found Bleeping Computer to be of interest as they may report things like this where other sites do not. Be that as it may, this article goes in to some detail of what may have happened, although this company did not reach out and answer any questions so the public is informed.

We talked about this in yesterday afternoon’s Security Box in our second hour. If someone from the media reaches out and asks questions, please do your best to provide information that is revelent at the time. Even if you don’t necessarily know the answers to the questions, indicate that you’ll look in to it.

The article was written on the 29th of September, and as I’ve stated,, it seems to be well written.

The company is ranked 429 on the Fortune 500 list and it provides insurance services to customers in over 150 countries.

Are you going to provide services after it is now known that you block media outlets who report on security incidents? AJG, I don’t know who you are, but that is very irresponsible. You should unblock Bleeping Computer from your media page and communicate with them. If I were to have a breach like this where a ransomware attack was involved, I’d want to let the media know about this.

Remember when the Jared Rimer Network experienced an outage which may have only been an AT&T issue? I decided to write this post mortum report afterword, even though I didn’t have a whole lot.

Each person who visits this blog, my web site, or even the Internet Radio stream could be a potential customer whether they’re a broadcaster on the internet radio station, a listener to a show, or just browsing the site to see if something is of interest. By writing the post-mortum report, I provided information of what I knew, and allowed anyone to contact me if they had questions.

AJG should be ashamed of themselves that they didn’t communicate with a member of the press. While I have no press credentials, I’ve been covering Philmore Productions quite regularly with their mistakes and this last article written in 2019 may have been one of the last articles written. It also links to different blog posts, and the company never even corrected any wrongdoings that were presented.

Are you interested in the AJG Saga? Why not read the article Ransomware hits US-based Arthur J. Gallagher insurance giant from bleeping computer and form your own opinion. Its time companies answer questions. Mistakes are going to be made. There is no expectancy of perfect, that’ll never happen. Just come out with what you know and update with what you do know when you get it. That is all we ask!